Meridian — AI Patient Revenue System for Private Dental & Aesthetic Clinics
Your clinic is losing revenue
it already earned.
Not from a lack of patients. Not from poor clinical care. From the gap between the moment a patient reaches out and the moment they're booked and deposited.
Meridian is the AI patient conversion system that closes that gap, 24 hours a day.
£40k
Average revenue
recovered per practice
48h
Live in your practice.
No disruption
.
37%
Average reduction
in no-shows
24/7
Patient coverage
every call answered
Busy clinics bleed
the most.
The practices generating the most demand are often the ones losing the most revenue. Not because anything is broken — but because your team is excellent at delivering care, and nobody has built a proper system around what happens before and after the appointment.
Calls come in while your team is with a patient. Enquiries arrive after close. Follow-ups slip through the gaps. Not negligence — just physics. One person cannot be in two places at once.
Six problems.
Every practice. Every day.
Each one has a number attached to it. Most practice owners have never added them up.
Missed Calls Every Day
12–18 calls go unanswered daily across a typical busy practice. Lunch covers, treatment time, two lines at once. At £350 average treatment value — that's revenue your competitor is booking while you're with a patient.
Every call answered in under 30 seconds — 24/7.Enquiries That Go Cold
A patient enquires about Invisalign or implants. Nobody follows up within the hour. By the time your team gets to it, they've booked elsewhere. Without an automated follow-up system, most warm leads vanish silently.
Automated sequences follow up within minutes.Dormant Patients in Your Database
You paid to acquire every one of them. They came, they were happy, they vanished. No recall. No re-engagement. No reason to return. That database is a recoverable revenue channel that nobody is activating.
Reactivation campaigns run automatically every month.No-Shows Destroying Your Diary
No deposit at booking. No automated reminder. The slot goes cold and your team doesn't have time to chase it before it's lost. One or two no-shows per day accumulates into tens of thousands in lost chair time annually.
Deposits collected at booking. No-shows drop by up to 40%.Enquiries Sold on Cost, Not Value
A patient asks what composite veneers cost. They're given a number. The call ends. Nobody walked them through the outcome, the experience, or why your clinic is worth every penny. High-ticket treatments are lost at the first conversation.
Value-led patient conversations built into every interaction.Competitors Leading on Reviews
You deliver exceptional care but rarely ask. The practice down the road has 400 five-star reviews. Yours has 40. New patients searching your area choose them — not because they're better, simply because they asked consistently.
Five-star requests sent automatically after every visit.Four parts. One engine.
Live in 48 hours.
Built exclusively for high-ticket dental and aesthetic practices. Not a chatbot. A complete patient revenue infrastructure.
Zero missed enquiries
Booked, deposited, confirmed
Patients who come back
Revenue is the only metric
This isn't about
replacing anyone.
Your reception team is the first impression your patients have of your practice. They are exceptional at what they do — managing the room, calming anxious patients, handling the complexity that only a human can navigate. That doesn't change.
What Meridian covers are the moments your team physically cannot be there. The call that comes in while both lines are busy. The 9pm WhatsApp enquiry. The follow-up that needs to happen at 7am the morning after a consultation.
When Emma handles those moments, your team stops being stretched across impossible demands — and focuses entirely on the patients sitting in front of them. Better experience. Better care. Better reviews.
What changes when
Emma is in your practice.
Your team stays. The gaps in coverage disappear.
| Capability | Reception Team Only | Emma + Meridian | Both Together |
|---|---|---|---|
| Monthly investment | £2,200–£2,800/mo | From £997/mo | Best ROI |
| Hours covered | 8am–6pm weekdays | 24 / 7 / 365 | 24 / 7 / 365 |
| Missed calls per day | 12–18 | Zero | Zero |
| Handles two calls simultaneously | ✗ | ✓ | ✓ |
| Deposit collected at booking | Manual — often missed | Automatic, every time | Automatic |
| Cancellation rebooked instantly | If time allows | Always, immediately | Always |
| Dormant patient reactivation | ✗ | ✓ Automated | ✓ |
| Five-star review collection | Occasionally | After every appointment | After every appointment |
| Sick days / holiday cover | Gaps in coverage | Never a gap | Reception only |
| Time to go live | 2–4 weeks to hire | 48 hours | 48 hours |
Priced on return.
Not on features.
Book your revenue audit and proceed within 7 days — 50% off your one-time system setup. Live in 48 hours. Rolling monthly after your 90-day pilot.
Never Miss a Patient
- Emma AI Voice Agent — 200 mins/month
- Every call answered in under 30 seconds, 24/7
- WhatsApp + website chat booking
- Live sync — Dentrix, Open Dental, Dentally
- Payment link via WhatsApp after every booking
- Same-day cancellation rebook
- 90-day pilot · rolling monthly · 30 days to cancel
Fill Your Diary
- Everything in Foundation
- 600 voice mins/month
- Dormant patient reactivation campaigns
- No-show follow-up — rebooked before slot goes cold
- Hygiene recalls + overdue treatment reminders
- Five-star Google review automation
- Monthly revenue performance report
Complete Revenue Engine
- Everything in Growth
- 1,200 voice mins/month
- One-visit patient re-engagement sequences
- Seasonal campaigns — Invisalign, whitening, implants
- Full revenue attribution reporting
- Dedicated account manager + monthly strategy call
- Multi-site available on request
Group practices and multi-site clinics — contact us for enterprise pricing
10 booked appointments
in your first 30 days —
or billing pauses.
We guarantee a minimum of 10 new booked appointments attributed to Meridian within your first 30 days. Not enquiries. Not leads. Confirmed, booked appointments.
If we don't hit that number, your monthly billing pauses — no charge — until we do. You pay nothing while the target remains unmet. No arguments. No small print. No partial credits.
appointments — month one
guarantee is unmet
Rolling monthly after pilot.
See exactly what
your practice is losing.
We'll map your inbound process, calculate where revenue is leaving, and show you — in pounds — what Meridian would recover for your specific practice. No pitch. No pressure. Just your numbers.
Book within 7 days of your audit and your system setup is 50% off.
- We review your inbound call and enquiry flow
- We calculate your exact monthly revenue leak in £
- We show you the fastest implementation path for your practice
- We guarantee 10 booked appointments in month one
- You decide if it makes sense — zero obligation
